IT ENABLED SERVICES

Nortec Software IT Enabled Services

With the ever-changing global trends, to stay ahead in today's market calls for critical planning for tomorrow and optimizing your time without compromising on quality. In order to achieve maximum output from your investments, you need to stay abreast of the latest in technology. Organizations around the world need to concentrate on providing premium services to customers in order to maintain their business. All this calls for massive investment in technology and manpower. This is where we can help you, in reducing your overhead and in keeping your customers, by becoming your 'Technology Partner'.

Nortec Software provides a broad range of IT enabled services to its clients around the globe. We take care of your technology needs and manpower requirements so that you don't have to be concerned. Armed with the technology and manpower, Nortec Software allows your services to be provided from e-enabled locations, across national borders. This promises to revolutionize your service operations by radically reducing costs and improving service standards. Organizations that fail to capture the opportunities unleashed by this phenomenon risk losing their competitive advantage.

Our solutions are designed to be highly functional and reliable yet reduce the total cost of owning and using technology in the enterprise environment. As the technology needs of business become increasingly more complex, we are committed to adapting to the ever-changing environments of our clients. To keep pace with vital competencies, we are continually examining new strategic alliances and partners to stay ahead of the technology curve.

Each line of business brings solutions based on their particular core competencies. This allows us to bring the right technologies, right resources and right solutions for our customers' specific needs and environment.

Our Nortec Software of IT Enabled Services Include:

Medical Transcription Services

Nortec Software provides HIPAA compliant Medical Transcription Services with minimum turn around time. Our approach to using offshore development is delivered typically by a team with 20 to 30 percent of the team members located in the US and 70 to 80 percent of the team located at our off-shore development center in India. The offshore Medical Transcription team ensures quality execution at a low cost, as well as access to our technology competency centers. More…

Call Center

Our all centers combine the use of highly effective and empowered professionals with a service framework that relies heavily on state-of-the art communications and information technologies. Nortec Software's Call Center Services can be used for a number of customer related functions like marketing, selling, information dispensing, advice, technical support, etc. Our call centers have adequate telecom facilities, trained consultants, access to wide database, Internet and other online information support infrastructure to provide information and support to our client's customers . We operate round the clock to provide year round service i.e. 24 x 7 service. More ...

Scanning & Indexing

Does your office space look like a heap of papers and folders? Would you like it to look slick and compact to add to the professional tone of your services? If yes, we are the people whom you need to contact. We at Nortec Software can help you in scanning and converting all this paper to electronic images. These images are retrievable by indexes from the page or document such as the date, author, customer number or name, part number, invoice number, etc. About one four-drawer file cabinet (12,000 - 15,000 pages) can be stored on one CD. If there are several CD's, they can be loaded into a jukebox and are accessible in seconds by the people who need them - saving time, saving money and improving customer support. More …